hibajj Terms and Conditions — Complete Policies
This page presents in detail all the terms of using the hibajj platform, account policies, bonus rules and payment-related information.
Contents — Table of Contents
- 1. Introduction and Acceptance
- 2. Account Registration and Eligibility
- 3. User Responsibilities and Conduct
- 4. Deposit and Withdrawal Policy
- 5. Bonuses and Promotional Offers
- 6. Gaming Rules
- 7. VIP Program and Rewards
- 8. Prohibited Activities
- 9. Account Suspension and Termination
- 10. Privacy and Data Protection
- 11. Responsible Gaming
- 12. Changes and Amendment Policy
1 Introduction and Acceptance
These terms and conditions ("Terms") form a legal agreement between the hibajj platform and the user. By visiting the hibajj.lat website, creating an account, or using any service, you are considered to have agreed to these Terms.
These Terms are written in Bengali and apply to users in Bangladesh. hibajj is an online gaming and betting platform that provides entertainment services for Bangladeshi players.
Important: Do not use the account without reading or understanding these Terms. If you have any questions, contact our 24/7 live chat support.
These Terms may change from time to time. The latest version will always be published on this page with the date of the change noted. It is the user's responsibility to check this page regularly.
2 Account Registration and Eligibility
The following eligibility requirements must be met to open an account with hibajj:
2.1 Age Requirement
The user must be at least 21 years of age at the time of account registration. Only those aged 21 or above are eligible to use this platform. Identity verification may be required if needed.
2.2 One Account Policy
Only one account per person is permitted on hibajj. Creating multiple accounts is strictly prohibited and may result in account termination.
2.3 Accuracy of Information
All information provided at the time of registration must be truthful, accurate and up to date. hibajj reserves the right to terminate an account at any time if false or incorrect information is provided.
Required Information
- Correct full name (as per national identity card)
- Active and valid mobile number
- Correct date of birth
- Information matching the payment method
Ineligible Persons
- Persons under 21 years of age
- hibajj employees and their family members
- Holders of previously terminated accounts
- Persons on the self-exclusion list
3 User Responsibilities and Conduct
As a user of hibajj, you must fulfill the following responsibilities:
3.1 Account Security
It is your responsibility to keep your account login information (username and password) completely confidential. Do not share this information with anyone. You will be responsible for any activity carried out from your account.
3.2 Fair Play
All games on hibajj must be played fairly and honestly. Any form of cheating, use of software, bots or automation tools is strictly prohibited. Violating the fair play policy will result in immediate account termination.
3.3 Financial Responsibility
It is the user's personal responsibility to place bets within their own means. Stay aware of the harmful effects of excessive gambling and seek help if needed.
- If you notice any suspicious activity in your account, notify hibajj support immediately
- The payment method used in the account must be registered in your own name
- Placing bets using third-party funds is prohibited
- It is your responsibility to keep your account information up to date
- Attempting to exploit technical vulnerabilities of the hibajj platform is prohibited
4 Deposit and Withdrawal Policy
Transactions on hibajj are completely secure and protected by SSL encryption. The detailed deposit and withdrawal policies are described below:
| Item | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | ৳200 | ৳500 |
| Accepted Methods | bKash, Nagad, Rocket, Upay | bKash, Nagad, Rocket, Upay |
| Processing Time | Instant | Usually within 1 hour |
| Currency | Bangladeshi Taka (৳ / BDT) | Bangladeshi Taka (৳ / BDT) |
4.1 Deposit Terms
- The payment account used for deposits must be registered in the user's own name
- The minimum deposit amount is ৳200 for each method
- The deposit amount is added to the account immediately
- No changes are possible after a successful deposit
4.2 Withdrawal Terms
- The minimum withdrawal amount is ৳500
- Withdrawals are generally completed within 1 hour
- It may not be possible to cancel a withdrawal request once it is being processed
- Withdrawals may be held if account verification is not completed
- Withdrawals may be restricted if the wagering requirement for an active bonus has not been met
Fast Withdrawal: For verified accounts on hibajj, withdrawals are generally completed within 1 hour. All transactions are processed securely through bKash, Nagad, Rocket and Upay.
5 Bonuses and Promotional Offers
hibajj offers various types of bonuses and promotional offers. All bonuses are provided under specific conditions and it is mandatory to read these conditions carefully before accepting a bonus.
5.1 Welcome Bonus
200% bonus on first deposit — up to ৳5,000
New members receive a 200% bonus on their first deposit, up to ৳5,000. For example: depositing ৳1,000 gives a bonus of ৳2,000 and a total balance of ৳3,000. Depositing ৳6,000 gives a bonus of ৳5,000 and a total balance of ৳11,000.
5.2 Wagering Requirement
The wagering requirement for the welcome bonus is 20x. This means that once you place bets totaling 20 times the bonus amount, the bonus will become a withdrawable balance.
5.3 General Bonus Terms
- A bonus offer applies once per account
- The wagering requirement must be met before withdrawing from a bonus
- hibajj reserves the right to cancel a bonus if misuse is suspected
- Bonuses that are not used within the specified time limit will be cancelled
- If bonus conditions are not met, the bonus and any winnings from it will be cancelled
- The terms of promotional offers may change at any time
Warning: If you attempt to claim bonus benefits through multiple accounts, both accounts will be terminated and all balances will be forfeited.
6 Gaming Rules
All games on the hibajj platform are governed by specific rules. Each game has its own rules and players are required to follow them.
6.1 Game Results
The results of all games are determined by Random Number Generator (RNG) technology, which is completely impartial and transparent. Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt and Microgaming operate their own quality control systems.
6.2 Technical Issues
If a technical issue (connection failure, server error) occurs during a game, hibajj reserves the right to cancel or restart the game. In such situations, an attempt will be made to refund the bet amount.
6.3 Betting Limits
hibajj sets minimum and maximum betting limits for each game. It is not possible to place a bet outside these limits. hibajj reserves the right to change these limits at any time.
6.4 Live Casino and Slots
Live casino games are played with a real-time dealer and the same rules apply. In slot games, the result of each spin is determined independently and the result of a previous spin does not affect the next spin.
7 VIP Program and Rewards
The hibajj VIP program has three tiers. Regular players can advance to higher tiers based on their activity.
Bronze
Weekly cashback up to 0.3%. New members start at the Bronze tier.
Silver
Weekly cashback up to 0.7%. Regular and active players reach the Silver tier.
Gold
Weekly cashback up to 1.0%. The highest benefits and priority service are available.
7.1 VIP Terms
- VIP tier cashback is calculated at the end of each week
- Cashback is generally added to the account by the following Monday
- The specific criteria for determining VIP tier are set by hibajj
- VIP status may be revoked due to fraudulent activity
- Standard terms and conditions also apply to the withdrawal of VIP rewards
8 Prohibited Activities
The following activities are strictly prohibited on the hibajj platform. Violating these rules may result in immediate account termination, balance forfeiture, and legal action where necessary:
Technical Violations
- Using bots, scripts, or automation software
- Hacking or attempting to intrude into the game system
- Fraudulent activity using VPN or proxy
- Misuse of the same account across multiple devices
Financial Violations
- Money laundering or use of illegal funds
- Using a third-party payment account
- Chargeback or fraudulent payment claims
- Abusing the bonus system or bonus hunting
9 Account Suspension & Termination
hibajj reserves the right to temporarily suspend or permanently terminate accounts in the following circumstances:
- Violation of any clause of these terms and conditions
- If evidence of fraudulent activity or system manipulation is found
- If money laundering or illegal financial activity is suspected
- If the account was created using false or incorrect information
- At the user's own request (self-exclusion)
- Extended period of inactivity
9.1 Balance After Termination
The handling of any remaining balance upon account termination depends on the reason for termination. If terminated due to a rule violation, the balance may be forfeited. In the case of voluntary termination, any eligible balance will be returned.
9.2 Appeal Opportunity
If you wish to appeal an account suspension or termination, please contact [email protected] or get assistance through live chat. hibajj reviews all appeals fairly.
10 Privacy & Data Protection
hibajj places the highest priority on protecting users' personal information. To read our detailed privacy policy, visit the Privacy Policy page.
10.1 Data Collection
Necessary information is collected from registration, transactions, and gaming activity. This information is used solely for service improvement, identity verification, and fraud prevention.
10.2 Data Security
- All transactions and personal data are protected by SSL encryption
- Personal information is not sold to third parties
- Information is not shared with third parties except as required by law
- Payment information is processed through a secure payment gateway
11 Responsible Gaming
hibajj places the highest importance on responsible gaming. We believe gaming should be entertaining — never a source of financial stress.
Protective Tools
Users can set their own deposit limits, betting limits, and take temporary breaks. A self-exclusion option is also available.
Support
For any issues, contact our 24/7 live chat support. Learn more about responsible gaming here.
If you suspect someone under the age of 21 is using this platform, please contact us immediately. Parents can use family filter software to prevent minors from accessing this site.
12 Changes & Amendment Policy
hibajj reserves the right to change, amend, or update these terms and conditions at any time. The effective date of any amendment will be noted on this page.
- For significant changes, an effort will be made to notify registered users
- Continued use of the platform after any changes will be considered acceptance of the new terms
- It is the user's responsibility to visit this page regularly
- Previous versions of the terms will be kept on record and may be provided upon request
12.1 Legal Jurisdiction
Any dispute relating to these terms will first be addressed through the support team. hibajj is committed to resolving issues with users in a fair and transparent manner at all times.
12.2 Contact
If you have any questions or concerns about these terms and conditions, please contact us:
Support Contact
Email: [email protected]
Live Chat: Available 24/7 — click the live chat option on the site
Language: Bengali